Auto Ticketing: OTRS & Nagios Integration

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3 Responses

  1. Arie says:

    Could you please post the tutorial video? i’ve tried all but still can not integrate otrs and nagios.

  2. Maverick says:

    I am getting error in Importing the file. Error in apache error log is :
    Can’t use string (“package Kernel::Config::Files::Z”…) as a HASH ref while “strict refs” in use at /opt/otrs//Kernel/System/ line 4053.

    Line 4053 of “” is:
    my %ConfigurationRaw = %{ $Kernel::OM->Get(‘Kernel::System::YAML’)->Load( Data => $Param{ConfigurationYAML} ) || {} };

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